Care & policies

Care, clarity & a human connection.

Shipping & handoffs

Standard online shipping remains available. Available shipping options and prices appear at checkout. Any informal handoff is coordinated privately with Kadey’s.

Returns & resolutions

All sales are final, except where required by law. Because these are personal-care and/or custom products, returns and refunds are generally not accepted. If you experience an adverse or allergic reaction, discontinue use and contact Kadey’s. We will review the situation and may offer an appropriate resolution or refund; a refund is not automatic.

Your privacy matters

Questionnaire information and privately shared customer content are not automatically published. Public use of a customer photo or testimonial requires explicit permission. Marketing emails and SMS require separate opt-in consent.

Cosmetic guidance

Kadey’s provides cosmetic skincare information and product guidance, not medical diagnosis or treatment. Please speak with an appropriate healthcare professional about medical skin concerns.

A welcoming experience

We aim to make Kadey’s accessible by keyboard, readable on mobile, and comfortable with reduced motion. If something gets in your way, contact us for help.

Questions? We’re here.

For order, product, accessibility, or policy questions, contact Kadey’s. A consultation request is not a confirmed appointment; Kadey’s will respond personally.

Contact Kadey